Search for: "Ken Blanchard"
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25 Aug 2009, 10:34 am
(Amazon) Every day organizations around the world launch change initiatives—often big, expensive ones—designed to improve the status quo. [read post]
27 Nov 2012, 4:29 am
” In their book Raving Fans, Ken Blanchard and Sheldon Bowles describe the problem this way: Your customers (clients) are a revolt waiting to happen. [read post]
9 Feb 2019, 10:30 am
Former Air Force and Army general counsel and current Arnold & Porter partner Chuck Blanchard moderated a conversation with American University law professor Ken Anderson, Emory law professor Laurie Blank, and Jamie Morin, vice president of Defense System Operations at The Aerospace Corporation and a director of the Center for Space Policy and Strategy. [read post]
19 Mar 2014, 4:00 am
” If you are not sure, take about an hour and read Raving Fans by Ken Blanchard and Sheldon Bowles. [read post]
21 Apr 2021, 5:00 am
Management expert Ken Blanchard is credited with saying, “There’s a difference between interest and commitment. [read post]
16 Dec 2015, 4:00 am
In the book, Ken Blanchard and Sheldon Bowles describe the problem this way: Your customers (clients) are a revolt waiting to happen. [read post]
28 Jul 2015, 1:40 pm
I am reading an excellent book titled Leading at a Higher Level by Ken Blanchard (Blanchard Management Corporation publishing as FT Press, 2010). [read post]
24 Jun 2015, 12:07 pm
Michigan’s District Court Judge Ken Post is at it again. [read post]
9 Dec 2008, 3:01 pm
Throughout the year, lawyers try to come up with ways to get closer to their clients, “bullet proofing” (Edge International) them as it were, and turning them into “raving fans” (Ken Blanchard and Sheldon Bowles). [read post]
16 Mar 2010, 8:17 am
Blanchard and Mr. [read post]
2 Feb 2016, 6:38 am
Lobbying “Kool & the Gang Won’t Celebrate Republican National Convention” by Carrie Levine for Center for Public Integrity Pennsylvania: “Lehigh Valley Zoological Society Faces $3,400 Fine over Late Lobbying Report” by Tom Shortell for Allentown Morning Call Campaign Finance “Bernie Sanders Tops His Rivals in Use of Outside Money” by Nicholas Confessore for New York Times Arizona: “Utility Regulator Robert Burns Launches Investigation of APS… [read post]
24 Nov 2009, 10:15 am
The video is The Simple Truths of Service which accompanies the book by the same name by Ken Blanchard and Barbara Glanz, but you can see the video by clicking on the link on the right side of the page here. [read post]
16 Aug 2010, 7:47 am
The One Minute Manager Balances Work and Life by Ken Blanchard, Marjorie Blanchard, and D.w. [read post]
25 Oct 2018, 4:00 am
Canfield begins Principle 35 with a quote from Ken Blanchard. [read post]
25 Apr 2016, 7:51 am
Ken Blanchard provides great advice on building trust in this article. [read post]
22 Nov 2009, 12:50 pm
It was pretty cool though that his favorite was the same as mine, Raving Fans by Ken Blanchard and Sheldon Bowles. [read post]
6 Oct 2020, 4:00 am
Canfield begins Principle 35 with a quote from Ken Blanchard: There is a difference between interest and commitment. [read post]
17 Feb 2015, 4:00 am
Exceed clients’ expectations – to take a thought from the book Raving Fans by Ken Blanchard and Sheldon Bowles: Deliver what the client wants-plus one. [read post]
13 Sep 2009, 10:11 pm
In the past 15 years or so, efforts to "humanize" education and the workplace--the great Ken Blanchard and Steve Covey and their followers are not the men for this moment, folks--have only made matters worse. [read post]
1 Apr 2015, 4:00 am
When I practiced law, I thought so, and after reading Ken Blanchard and Sheldon Bowles book Raving Fans: A Revolutionary Approach To Customer Service I decided to create a”Plus One Client Service” program in each of our offices. [read post]