Search for: "Michele McCracken"
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22 Sep 2011, 10:05 pm
Confirming those results, Harry McCracken reports on a new survey by The American Customer Satisfaction Index revealing that Apple customers are far more satisfied than customers of other technology companies. [read post]
2 Apr 2020, 7:58 am
Emery, Jill, Graham Stone, and Peter McCracken, Techniques for Electronic Resource Management: TERMS and the Transition to Open (2020). [read post]
