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8 Jun 2017, 1:54 am
In addition, the recently released Sedgwick Retail Banking Remuneration Review Report, initiated by the Australian Bankers’ Association, made 21 remuneration and governance related recommendations designed to improve the culture of banks through ensuring an increased focus on the customer and a reduced focus on sales outcomes. [read post]
22 Dec 2008, 3:33 pm
Did these customers receive good service or have a good experience at this bank? [read post]
12 Feb 2025, 9:43 am
FINRA BrokerCheck shows a final customer complaint on January 29, 2025. [read post]
30 Aug 2012, 9:00 pm
In FINRA Regulatory Notice 12-05 (Jan. 2012), the Financial Industry Regulatory Authority (FINRA) cited an increase in the number of reported cases of money stolen from customer accounts as a result of bogus e-mail instructions from e-mail accounts of customers, which had been hacked by scam artists. [read post]
3 Nov 2023, 10:14 am
“Customer information” is defined as records containing “non-public personal information” about a customer. [read post]
10 Jun 2020, 1:23 pm
The OCC is soliciting public feedback on how national banks and their customers are currently utilizing new digital technologies to inform future updates to OCC regulations and allow banks to better harness new technologies and innovations. [read post]
24 Oct 2024, 4:11 am
By enabling this fluid movement of data, the CFPB anticipates a surge in competitive offerings from both traditional and financial technology companies, thereby driving down costs and elevating customer service standards. [read post]
29 Nov 2023, 8:25 am
But other players, such as borrowers (another class of customer) and employees, apparently don't gain anything. [read post]
18 Apr 2011, 2:33 pm
by Paul Alan Levy After Rocky Mountain Bank obtained a TRO closing the gmail account of a Google customer to which Rocky Mountain had mistakenly sent bank records of many of its customers, a federal district judge in San Jose decided not to allow public access to the report that Google made to the court in compliance with the TRO. [read post]
6 Nov 2023, 9:00 pm
Customer Identification and Due Diligence Requirements Pursuant to the Bank Secrecy Act Gain an overview of the statutory and regulatory requirements for financial institutions to identify customers including those customers that pose a high risk for money laundering, terrorist financing, and other criminal activities. [read post]
16 Mar 2011, 9:30 am
After the hearing, the court allows the bank to foreclose the customer. [read post]
11 Jul 2011, 1:12 pm
After the hearing, the court allows the bank to foreclose the customer. [read post]
26 Jun 2015, 8:41 am
Specifically, these cases have held that, in order for a customer or employee whose data has been stolen to gain standing to sue the company that experienced the breach, the customer or employee must show that the stolen data was, in fact, used to the customer or employee’s financial detriment. [read post]
12 Jul 2012, 7:07 am
The bank must show that the security procedure was reasonable for that specific customer and bank based on any express instructions from the customer, as well as the circumstances of the customer known to the bank (size, type and frequency of payment orders normally issued by the customer), alternative security procedures offered to the customer, and security procedures in general use by similarly situated banks and… [read post]
8 Dec 2009, 4:00 am
The Senate needs to okay the bill as well as the president before it becomes law, but until they expect banks to squeeze customers just a little bit while they still can. [read post]
3 May 2022, 8:52 am
This will enable participants to offer cheaper, faster and safer payments for their customers. [read post]
1 Oct 2010, 10:11 am
The Bureau of Customs discovered the fraud through an anonymous letter, apparently from a disgruntled employee. [read post]
26 Jul 2010, 4:00 am
" Using information from a database of 10,000 customers acquired by the bank in 2006 -- about half of them through the institution's referral program and the other half through traditional marketing efforts such as direct mail and advertising -- the study tackled three questions: Do referred customers have higher margins than other customers? [read post]
13 Mar 2020, 10:05 am
Customers may ask that the bank accept an email, fax or simply a verbal instruction from the customer over the phone (an “Alternative Procedure”). [read post]
22 Aug 2023, 3:00 am
PRACTICAL GUIDANCE CUSTOMER EMAIL EDITION ON THE WEB Experience results today with practical guidance, legal research, and data-driven insights—all in one place. [read post]
