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4 Feb 2022, 1:34 pm by Joel A. Webber
” Because … A lawyer can’t be truly client-centered if they’re fuzzy on industry specifics: Heather Suttie, a consultant to law firms, agrees: “Clients don’t care about your [attorneys’] practice; they care about their industry. [read post]
11 Jun 2018, 4:28 pm by Joel A. Webber
… It turns out that Heather Suttie — a leading Canadian consultant to legal practices both in law firms and in the Big Four outside of the U.S. legal market — had made some timely observations a week before Deloitte’s recent announcement. [read post]
11 Feb 2010, 11:58 am by Heather M. Milligan
So take your clients/prospects and other lawyers at your firm out to lunch and discuss their business-that is marketing too.Focus on the Clients’ Business – Heather Suttie, Legal Marketing & Business Development Consultant, Heather Suttie & AssociatesInvest in your client. [read post]