Search for: "Iain Hawthorn"
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3 Jun 2020, 7:42 am
In this video blog, Iain Hawthorn, Senior Compliance Manager at Norton Rose Fulbright in London, discusses the extension of treating customers fairly (TCF) considerations to mortgage lenders and administrators. [read post]
2 Aug 2022, 12:02 pm
In the latest episode of our Consumer Duty series, Joe Bamford and Iain Hawthorn unpack the key takeaways from the FCA’s policy statement and finalised non-handbook guidance published on 27 July 2022 and summarise immediate next steps for firms. [read post]
29 Sep 2020, 1:26 am
In the first video John Coley and Iain Hawthorn discuss consumer vulnerability in retail financial services, a topic which has been brought into even sharper focus with the onset of the COVID-19 pandemic. [read post]
9 Nov 2022, 5:51 am
In this episode, following the FCA’s interim 31st October deadline, Jonathan Herbst, Matthew Gregory, Joe Bamford and Iain Hawthorn focus on where firm’s should be now, and the key things they need to consider in taking forward their implementation plans for the new Consumer Duty. [read post]
2 Apr 2020, 9:30 am
In our third video diary, Iain Hawthorn discusses the recent government announcements regarding mortgage holidays for consumers and also what lenders and administrators should be keeping in mind when looking to treat customers fairly during the pandemic. [read post]
2 Apr 2020, 7:30 am
In our third video diary, Iain Hawthorn discusses the recent government announcements regarding mortgage holidays for consumers and also what lenders and administrators should be keeping in mind when looking to treat customers fairly during the pandemic. [read post]
10 Mar 2020, 1:11 pm
To obtain a copy of the checklists please contact Jonathan Herbst, John Coley or Iain Hawthorn. [read post]
1 May 2020, 8:45 pm
In video diary number 12, John Coley and Iain Hawthorn discuss insights from the first month of COVID 19 lockdown. [read post]
2 Apr 2020, 9:41 am
To view the third video in our series, where Iain Hawthorn discussed mortgage relief, please click here. [read post]
11 May 2020, 2:41 am
To view video diary number 12, where John Coley and Iain Hawthorn discussed insights from the first month of COVID 19 lockdown, please click here. [read post]
10 Mar 2021, 2:16 am
In this first episode, Head of Risk Consulting in EMEA, John Coley, and Iain Hawthorn, a senior manager in the same team, discuss the NRF Conduct Healthcheck and the related summary report, which is due to be published this week. [read post]
11 Dec 2020, 3:56 am
To find out more about the Conduct Healthcheck, watch our short video in which John Coley (Head of Risk Consulting, EMEA) and Iain Hawthorn (Senior Compliance Manager) explain what the product is, who it is relevant to, and the value it can add to firms. [read post]
8 Apr 2020, 3:48 am
Listen to our discussion with Jonathan Herbst (global head of financial services), John Coley (head of risk consulting, EMEA) and Iain Hawthorn (senior compliance manager) as they answer four key questions around good governance at regulated firms: What governance expectations do regulators have overall? [read post]
8 Apr 2020, 3:48 am
Listen to our discussion with Jonathan Herbst (global head of financial services), John Coley (head of risk consulting, EMEA) and Iain Hawthorn (senior compliance manager) as they answer four key questions around good governance at regulated firms: What governance expectations do regulators have overall? [read post]
26 Mar 2021, 8:55 pm
For further information regarding the checklist please contact John Coley, Iain Hawthorn or Simon Lovegrove [read post]
1 Dec 2020, 4:59 am
If you would like more information, please get in touch with John Coley and Iain Hawthorn. [read post]
