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19 Mar 2019, 10:00 pm by Jim Hassett
By Jim Hassett, Gary Richards, and Tim Batdorf The following list of questions was inspired by the ACES (Alliance Counsel Engagement System) Report Card, a system Jeff Carr developed when he was General Counsel at FMC Technologies. [read post]
16 Aug 2016, 10:00 pm by Jim Hassett
By Steve Barrett and Jim Hassett   Step 3:  Compare planned spending against actual spending at regular intervals If the firm does have timely information going into the system, the next step is to get it out. [read post]
23 Feb 2016, 10:00 pm by Jim Hassett
By Jim Hassett and Jonathan Groner In addition to pricing, several of those interviewed stressed process improvement, as in these examples: I spend most of my time working with practice group leaders and individual partners to identify problems and opportunities for increased efficiency for the firm. [read post]
15 Sep 2015, 10:00 pm by Jim Hassett
By Jim Hassett, Steve Barrett, and Jonathan Groner   In Part 1 of this series, we argued that when it comes to LPM, lawyers should start by using the software they already have. [read post]
21 Jul 2015, 10:00 pm by Jim Hassett
By Jim Hassett and Jonathan Groner   Robyn Radomski is the chief marketing, strategy & business development officer at Bingham Greenebaum Doll, a firm with over 200 lawyers in eight offices in Indiana, Ohio, and Kentucky. [read post]
15 May 2018, 10:00 pm by Jim Hassett
By Tim Batdorf and Jim Hassett, LegalBizDev The single most difficult step in implementing a firm-wide LPM initiative is getting the attention, interest, and buy-in of busy lawyers. [read post]
9 Feb 2016, 10:00 pm by Jim Hassett
By Jim Hassett and Jonathan Groner As recently as five or six years ago, it was easy to calculate the number of law firms that had hired directors of legal project management (LPM): zero. [read post]
16 Feb 2016, 10:00 pm by Jim Hassett
By Jim Hassett and Jonathan Groner On the most fundamental level, the 15 people we interviewed had different definitions of what an LPM director is responsible for. [read post]
14 Jul 2015, 10:00 pm by Jim Hassett
By Jim Hassett and Jonathan Groner   When Kramer Levin, a firm with over 350 lawyers in New York, Silicon Valley, and Paris, conducted a search for a new head of marketing last year, the two finalists were required to give formal presentations to the firm’s executive committee describing their recommendations for the firm’s marketing priorities. [read post]
15 May 2019, 2:50 am by Jim Hassett
By Jim Hassett and Tim Batdorf   Toby Brown is the Chief Practice Management Officer at Perkins Coie, a firm with more than 1,000 lawyers in offices across the United States and in Beijing, Shanghai and Taipei. [read post]
19 Jan 2016, 10:00 pm by Jim Hassett
By Gary Richards and Jim Hassett Managing partner Rob Romanoff provided a specific example of how our scope workshop related to an ongoing matter where a client requested some work for a flat fee: This was in an area where we typically work on an hourly basis because there are so many things that can’t be predicted. [read post]
15 Jan 2020, 12:00 am by Jim Hassett
By Tim Batdorf and Jim Hassett This post is based on a recent interview with Melissa Prince, the Chief Client Value and Innovation Officer at Ballard Spahr, a nationwide firm with more than 650 attorneys in 15 offices. [read post]
24 Sep 2019, 10:00 pm by Jim Hassett
By Gary Richards, Jim Hassett and Tim Batdorf Whenever you buy any product in a store these days – whether it’s a new computer, a book, or a box of frozen enchiladas – a scanner will be used to quickly read the 12-digit universal product code/ bar code on the package. [read post]
27 Jun 2017, 10:00 pm by Jim Hassett
By Jim Hassett and Jonathan Groner The best way to develop new business is to give clients what they want. [read post]
26 Jul 2016, 10:00 pm by Jim Hassett
By Jim Hassett, Mike Egnatchik, and Jonathan Groner Michael Bryant, the CEO of nSource, stressed that help desk functions are only one of many operations that law firms can and are outsourcing with the help of companies like his. [read post]
27 Jun 2017, 10:00 pm by Jim Hassett
By Jim Hassett and Jonathan Groner The best way to develop new business is to give clients what they want. [read post]
17 Nov 2015, 10:00 pm by Jim Hassett
By Jim Hassett and Jonathan Groner   As noted in Part 1 of this series, every lawyer at Hanson Bridgett had the option of adding an extra month of coaching to the standard program. [read post]
17 Feb 2015, 10:00 pm by Jim Hassett
By Jim Hassett and Jonathan Groner Stinson Leonard Street has nearly 500 attorneys in 14 offices, with major operations centered in Minneapolis and Kansas City. [read post]