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12 May 2021, 1:04 pm by Tom Kosakowski
  Our speakers are renowned experts in their fields: Tamta Demetradze (Georgia), Helga Nolte (Germany), Brent Epperson (Luxembourg / Canada) and Tom Kosakowski (USA). [read post]
16 Apr 2021, 4:30 am by Tom Kosakowski
Law and politics researcher and podcaster İdil Elveriş has shared another interview with an Ombuds: Tom Kosakowski from the University of Southern California. [read post]
3 Jul 2020, 12:12 pm by Tom Kosakowski
This round table will be hosted by USC Health Center Ombuds Tom Kosakowski and [participants] will discuss the impact of the current global pandemic on ombuds practice within the growing healthcare sector as well as how heightened discussions in recent weeks regarding equity for people of color affect the sector as well.This event will be held as a Zoom meeting. [read post]
23 Mar 2020, 10:50 am by Tom Kosakowski
USC University Ombuds Katherine Greenwood and Tom Kosakowski will facilitate the meeting, which is still being planned. [read post]
3 Jan 2020, 4:30 am by Tom Kosakowski
Meanwhile, pre-conference trainings are starting to fill up.Monday, March 30Opening ExperienceMary Rowe Honorary Keynote Address [TBA]Concurrent Session Block OneOmbuds Guide: When Visitor Concerns Include DMs, Subtweets, or Going Viral, Breanne Taylor (Emerging)Ombuds Service Database Design, Analysis, & Visualization, Lisa Yamagata-Lynch (Emerging)Breaking in & Breaking Out: Opening a New Ombuds Office as an Outsider, Amanda Dean, Reese Ramos, Mark Patterson, Tom… [read post]
12 Sep 2019, 4:30 am by Tom Kosakowski
The National Conflict Resolution Day celebration at Virginia Commonwealth University will include a keynote by Tom Kosakowski, the new Ombuds for the Health Sciences Campus at the University of Southern California. [read post]
10 Sep 2019, 10:34 am by Tom Kosakowski
Through a combination of reading, discussion and role play activities, the course will provide practical foundation in the theories, policies and ethical issues of ombuds practice in a variety of workplaces.USC established its own Ombuds office earlier this year with the appointment of Katherine Greenwood and Tom Kosakowski as University Ombuds. [read post]
30 Jul 2019, 10:29 am by Tom Kosakowski
Kosakowski at the University of Southern California, Nancy E. [read post]
22 Jul 2019, 1:23 pm by Tom Kosakowski
In addition, an experienced and highly committed faculty of ombudsmen will share best practices around setting up an office and evaluating and communicatingthe effectiveness of the office.Faculty: Lynne Chaillat, McKinsey & Company; Hector Escalante, University of the Pacific; Tom Kosakowski, University of Southern California, Health Sciences Campus; and Donna Louden, National Renewable Energy Laboratory.Two-Day Specialized CourseOctober 24-25Mediation… [read post]
8 Jan 2019, 4:30 am by Tom Kosakowski
The University of Southern California has hired Katherine Greenwood and Tom Kosakowski as its first University Ombuds. [read post]
19 Nov 2018, 4:30 am by Tom Kosakowski
 The agenda is still being finalized, but is expected to include sessions by Tom Kosakowski on “Questions We Ask Visitors” and Larratt-Smith on “Ombuds Intersections with Formal Processes. [read post]
14 Nov 2018, 4:40 am by Tom Kosakowski
Kosakowski, Associate Director and Ombudsperson at UCLA; Donna Louden, Ombuds at the National Renewable Energy Laboratory; and Mary Beth Stevens, CO-OP, Ombudsperson at Los Alamos National Lab/U.S. [read post]
25 Jul 2018, 4:40 am by Tom Kosakowski
In addition, an experienced and highly committed faculty of ombudsmen will share best practices around setting up an office and evaluating and communicatingthe effectiveness of the office.Faculty: Donna Louden, Ombuds at the National Renewable Energy Laboratory; Tom A. [read post]
5 Dec 2017, 4:45 am by Tom Kosakowski
Faculty: Tom Kosakowski, UCLA; Donna Louden, National Renewable Energy Laboratory; and others to be named.Full-Day CourseJanuary 25Working with Groups: Developing Facilitation SkillsGroup dynamics can present a special challenge to the organizational ombuds; develop your facilitation skills to better help groups achieve their desired results. [read post]
11 Sep 2017, 4:30 am by Tom Kosakowski
Bring your smartphone, laptop, pen and notebook and be ready to engage with the speakers and each other about new tools that help you better serve your clients/organization.Thursday, October 12, 2017Professionalizing Your Profession [Plenary]Sharon Press [Professor and Director, Dispute Resolution Institute, Mitchell Hamline School of Law]; Tom Kosakowski [Associate Director and Ombudsperson, UCLA]; Donzell Robinson [Director at Key Bridge Foundation Center for Mediation and… [read post]
28 Aug 2017, 4:50 am by Tom Kosakowski
Faculty: Lauren Bloom, UC Davis; Wayne Blair, University of North Carolina, Chapel Hill; Tom Kosakowski, UCLA; Donna Louden, National Renewable Energy Laboratory.Two-Day CourseOctober 26-27Mediation Theory and Skills for the Organizational OmbudsmanThis mediation course is designed to provide a theoretical and practical overview of the formal mediation process and mediator skills as they relate to an ombudsperson’s practice.Prerequisites: The course is designed for ombuds… [read post]
17 Aug 2017, 4:30 am by Tom Kosakowski
 Here is the agenda for the plenary-only event:Sunday, November 12, 2017Conference registrationEvening ProgramWelcome ReceptionConference Kick-Off DinnerWelcoming New (or not so new) Ombuds, Kevin Wiens (Student Ombuds, University of Calgary) & Laura Reid (Ombudsperson, Simon Fraser University)Monday, November 13, 2017Opening RemarksMorning ProgramAn Introduction to Design Thinking for Ombuds, Julie Showers (Director, Office for Conflict Resolution, University of Minnesota) & Jan Morse… [read post]
7 Nov 2016, 8:00 am by Tom Kosakowski
Hollis, an Assistant Professor at Morgan State University and author of a recent article in the Journal of IOA; and this blogger, Tom Kosakowski, an Ombuds at UCLA.Here's a excerpt:There is currently no single established career or educational path to becoming an ombuds. [read post]
31 May 2016, 10:30 am by Tom Kosakowski
 Faculty: Wayne Blair, University of North Carolina at Chapel Hill; Donna Louden, National Renewable Energy Laboratory; and Tom Kosakowski, University of California, Los Angeles.One-Day CourseJuly 14 Coaching Strategies for Your Ombuds PracticeOmbuds use some form of coaching at all stages of the Ombuds Process. [read post]
5 Apr 2016, 12:54 pm by Tom Kosakowski
The weekly, syndicated TV series featured Tom Kosakowski as a guest this week on the topic of dispute resolution. [read post]