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5 Dec 2017, 4:45 am by Tom Kosakowski
Faculty: Tom Kosakowski, UCLA; Donna Louden, National Renewable Energy Laboratory; and others to be named.Full-Day CourseJanuary 25Working with Groups: Developing Facilitation SkillsGroup dynamics can present a special challenge to the organizational ombuds; develop your facilitation skills to better help groups achieve their desired results. [read post]
12 May 2021, 1:04 pm by Tom Kosakowski
  Our speakers are renowned experts in their fields: Tamta Demetradze (Georgia), Helga Nolte (Germany), Brent Epperson (Luxembourg / Canada) and Tom Kosakowski (USA). [read post]
31 Mar 2011, 9:12 am by Tom Kosakowski
Joyce“Book Review of The Ombudsman Handbook” -- Tom Kosakowski(JIOA, vol. 4, no. 1.)Related posts: Journal of IOA Now Available Through EBSCO; Journal of IOA Highlights Bullying Issues. [read post]
24 Mar 2010, 5:15 am by Tom Kosakowski
An article in the staff and faculty newsletter profiles the office headed by Kathleen Canul and including Brenda Woods-Patin, Katy Kolodziejski, Thomas Griffin and Tom Kosakowski. [read post]
13 May 2010, 4:55 am by Tom Kosakowski
Charles Farrugia;A summary of The Pathway Report, a recommendation from the British Office of the Independent Adjudicator; andAn interview with Tom Kosakowski about the Ombuds Blog. [read post]
28 Jun 2011, 10:51 am by Tom Kosakowski
by Michael Reddy and Guy Stephens, Syndicus AssociatesStudent Ombudsman Established at the PUCPA Letter from the International Ombudsman Association by Tom A. [read post]
26 Oct 2011, 7:56 am by Tom Kosakowski
Joining Betsy Decyk, the Ombuds for Cal State Long Beach, and Tom Kosakowski, an Ombuds at UCLA will be David M. [read post]
5 Feb 2015, 4:30 am by Tom Kosakowski
Making the Case for the Positive Ombuds, Vikram Kapoor, Andrew Larratt-Smith, Tom Kosakowski and Willem Kweens32. [read post]
17 Aug 2017, 4:30 am by Tom Kosakowski
 Here is the agenda for the plenary-only event:Sunday, November 12, 2017Conference registrationEvening ProgramWelcome ReceptionConference Kick-Off DinnerWelcoming New (or not so new) Ombuds, Kevin Wiens (Student Ombuds, University of Calgary) & Laura Reid (Ombudsperson, Simon Fraser University)Monday, November 13, 2017Opening RemarksMorning ProgramAn Introduction to Design Thinking for Ombuds, Julie Showers (Director, Office for Conflict Resolution, University of Minnesota) & Jan Morse… [read post]
28 Aug 2017, 4:50 am by Tom Kosakowski
Faculty: Lauren Bloom, UC Davis; Wayne Blair, University of North Carolina, Chapel Hill; Tom Kosakowski, UCLA; Donna Louden, National Renewable Energy Laboratory.Two-Day CourseOctober 26-27Mediation Theory and Skills for the Organizational OmbudsmanThis mediation course is designed to provide a theoretical and practical overview of the formal mediation process and mediator skills as they relate to an ombudsperson’s practice.Prerequisites: The course is designed for ombuds… [read post]
25 Jul 2018, 4:40 am by Tom Kosakowski
In addition, an experienced and highly committed faculty of ombudsmen will share best practices around setting up an office and evaluating and communicatingthe effectiveness of the office.Faculty: Donna Louden, Ombuds at the National Renewable Energy Laboratory; Tom A. [read post]
16 Aug 2012, 4:35 am by Tom Kosakowski
-- Tina Feiger 6:00 – 9:00  Dinner / Title IX and Other External Regulatory Considerations for the Ombuds Practice -- Tom A. [read post]
11 Sep 2017, 4:30 am by Tom Kosakowski
Bring your smartphone, laptop, pen and notebook and be ready to engage with the speakers and each other about new tools that help you better serve your clients/organization.Thursday, October 12, 2017Professionalizing Your Profession [Plenary]Sharon Press [Professor and Director, Dispute Resolution Institute, Mitchell Hamline School of Law]; Tom Kosakowski [Associate Director and Ombudsperson, UCLA]; Donzell Robinson [Director at Key Bridge Foundation Center for Mediation and… [read post]
3 Jan 2020, 4:30 am by Tom Kosakowski
Meanwhile, pre-conference trainings are starting to fill up.Monday, March 30Opening ExperienceMary Rowe Honorary Keynote Address [TBA]Concurrent Session Block OneOmbuds Guide: When Visitor Concerns Include DMs, Subtweets, or Going Viral, Breanne Taylor (Emerging)Ombuds Service Database Design, Analysis, & Visualization, Lisa Yamagata-Lynch (Emerging)Breaking in & Breaking Out: Opening a New Ombuds Office as an Outsider, Amanda Dean, Reese Ramos, Mark Patterson, Tom… [read post]
14 Feb 2013, 4:30 am by Tom Kosakowski
This WILL impact the nature and quality of listening....Just a thought.Comment by Tom Kosakowski This is a tricky issue and I’ve heard from others with similar concerns. [read post]
21 Feb 2013, 4:30 am by Tom Kosakowski
Banks (Shell Oil Company), Howard Gadlin (National Institutes of Health), Marvin Neal (The Coca-Cola Company)Forum Sector Discussions (World Café Format)Networking Lunch Concurrent Sessions "When Intuition Meets Influence: Identifying and Reporting External Patterns as They Impact Your Organization" — Teresa Ralicki (American Red Cross), Elizabeth Hill (Apollo Group, Inc.), Ilene Butensky (Eaton Corporation), Marsha Wagner (Columbia University)"Peacemaker in a Sick Society: The Role of… [read post]