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2 Apr 2024, 9:00 am
Director Chopra also said chat bots are another form of AI used by banks for customer service. [read post]
2 Apr 2024, 4:30 am
Firms that engage in these activities also face moral hazard, whereby they may act contrary to their customers’ interests. [read post]
1 Apr 2024, 10:00 pm
The tool covers licensing and capital requirements, conditions to doing business in the state, AML/CFT guidelines, recordkeeping, supervision, and enforcement authority, for banking and non-banking institutions. [read post]
1 Apr 2024, 10:00 pm
Treasury Launches Website Tracking Tax Guidance under "Inflation Reduction Act" PRACTICAL GUIDANCE CUSTOMER EMAIL EDITION ON THE WEB Experience results today with practical guidance, legal research, and data-driven insights—all in one place. [read post]
1 Apr 2024, 10:00 pm
For related Practical Guidance content on important recent trends, please review these easy-to-use Resource Kits on a variety of emerging topics: Generative Artificial Intelligence (AI) Resource Kit Environmental, Social, and Governance (ESG) Resource Kit Public Interest, Pro Bono, and Non-Profit Resource Kit Bank Failure Resource Kit Document alerts allow you to stay current on legal developments that affect your practice. [read post]
1 Apr 2024, 10:00 pm
PRACTICAL GUIDANCE CUSTOMER EMAIL EDITION ON THE WEB Experience results today with practical guidance, legal research, and data-driven insights—all in one place. [read post]
1 Apr 2024, 10:00 pm
PRACTICAL GUIDANCE CUSTOMER EMAIL EDITION ON THE WEB Experience results today with practical guidance, legal research, and data-driven insights—all in one place. [read post]
29 Mar 2024, 7:28 pm
In 2016 the United States Government published its first National Action Plan on Responsible Business Conduct. [read post]
29 Mar 2024, 6:00 am
American Express restricts competition through its use of “non-discrimination provisions” to bar merchants from encouraging customers to use payment cards with lower transaction fees, the lawsuit said. . . . [read post]
29 Mar 2024, 5:22 am
As AI technologies and generative AI (GenAI) products advance, they promise a new frontier of efficiency, risk management, and customer service advancements for banks worldwide. [read post]
28 Mar 2024, 9:01 pm
Currently, the definition of “financial institution” encompasses several categories of financial businesses, including banks, broker-dealers, and mutual funds. [read post]
28 Mar 2024, 4:05 am
The Tennessee legislature this week gave final approval to HB 2100 (full text) which prohibits banks and insurance companies from denying or cancelling services based on a customer's religious beliefs, practices or affiliations or the customer's political opinions, speech or affiliations. [read post]
27 Mar 2024, 9:01 pm
The DOJ said that these factors may include fees, interest rates, branch locations, product variety, network effects, interoperability and customer service. [read post]
27 Mar 2024, 1:42 pm
First, the central components of the customer list were publicly available because the customers were boaters required by statute to register their vessels. [read post]
27 Mar 2024, 11:36 am
This is the thing that says to customers: “If you pay us X, you get back X-plus a lot in value. [read post]
27 Mar 2024, 6:00 am
Topics include the confidentiality of electronic communications, non-disclosure of bank and financial operations, treatment of customer data, publicity of proceedings in which foreigners might be involved in Italy, and available institutional arrangements and judicial/administrative remedies in cases of breach of data protection guarantees. [read post]
26 Mar 2024, 9:05 pm
Some might fear that online and mobile banking have made withdrawals so speedy that no such intervention could ever be timely enough – but U.S. banks don’t allow their customers to make million-dollar withdrawals through instantaneous payment services like Zelle. [read post]
25 Mar 2024, 10:00 pm
PRACTICAL GUIDANCE CUSTOMER EMAIL EDITION ON THE WEB Experience results today with practical guidance, legal research, and data-driven insights—all in one place. [read post]
25 Mar 2024, 10:00 pm
This state law comparison tool covers licensing and capital requirements, conditions to doing business in the state, AML/CFT guidelines, recordkeeping, supervision, and enforcement authority, for banking and non-banking institutions. [read post]
25 Mar 2024, 10:00 pm
Treasury Launches Website Tracking Tax Guidance under “Inflation Reduction Act” PRACTICAL GUIDANCE CUSTOMER EMAIL EDITION ON THE WEB Experience results today with practical guidance, legal research, and data-driven insights—all in one place. [read post]
