Search for: "Customer Service"
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24 Mar 2013, 1:20 pm
I was treated very nicely by the Customer Service person.I just got the bill. [read post]
16 Jun 2016, 6:00 am
Organizations need to update their existing accessible customer service policy or policies to reflect the changes and train all members of their organization on accessible customer service. [read post]
14 Dec 2012, 8:20 am
Not every problem can be fixed online and sometimes you really do need to talk to an organic human being:Visit GetHuman, read About GetHuman, and visit the GetHuman Blog for business and customer Customer Service tips.Yes, there's an app for GetHuman. [read post]
27 Jan 2022, 2:17 pm
Towergate will discontinue its service and the service’s customers will now be ported over to Alt Legal’s service. [read post]
9 Feb 2022, 11:48 am
However, from a Facebook group that Davis created herself, the customers found out that the services were not personalized at all. [read post]
23 Oct 2009, 2:35 pm
I was struck by the incredible difference between the air travel experience and the Disney experience from a customer service perspective. [read post]
27 Nov 2019, 4:16 pm
While many different attributes may impact inter-organizational and interpersonal engagements between providers and customers, the following eleven customer relationship attributes may be beneficial for providers to consider as they seek to meet and exceed customer expectations in the delivery of data and legal discovery services. [read post]
29 Dec 2009, 4:37 pm
No, Handango Customer Service: trying to load the programs again doesn't work, and clicking my heels three times and wishing for the programs to load doesn't work, either.Now, I have no idea whether the customer service people at Handango would like to help me, because the format of getting help at Handango is so cumbersome. [read post]
19 May 2009, 6:58 am
When a rating drops into the 40s, Fornell said, customers stop buying the company’s products or services… Comcast’s 2009 rating ties Time Warner Cable Inc. [read post]
15 Feb 2010, 5:27 am
Within 20 minutes I received emails from customer service with requests to speak. [read post]
21 Mar 2016, 6:00 am
Every once in a while, we run into an extraordinary customer service experience, and appreciate the opportunity to publicize it. [read post]
26 May 2008, 2:24 pm
Check out this article from Saturday's New York Times about the decline in customer service. [read post]
5 Jan 2022, 12:05 am
Bloomberg Businessweek, Customer Service at the IRS Is So Bad, Even Tax Pros Are Fed Up: As tax season approaches, the agency is short-staffed, underfunded, and so overwhelmed with calls that even a phone number for VIPs is a bust. [read post]
16 Mar 2010, 11:31 am
Remember last month’s epic Sprint customer service fail when it took me three hours to purchase my Blackberry? [read post]
7 Apr 2015, 9:45 am
Tales of bad customer service are not relevant to the government's review of the Comcast/Time Warner Cable merger, but Comcast's competitors are using complaints from subscribers to boost public opposition to the deal, Comcast Executive VP David Cohen told The New York Times. [read post]
23 Feb 2010, 9:17 am
Execupundit.com: Thinking about Products, Services, and Customers. [read post]
6 Apr 2015, 1:34 am
When it comes to customer, or client, service we’re frequently told the customer is always right, that the needs of the customer need to be met. [read post]
20 Jun 2022, 7:56 am
However, we question whether Section 1034(c) is in fact an appropriate tool for the CFPB to use for the purpose of launching what its press release calls an “initiative to improve customer service at big banks. [read post]
30 May 2007, 9:05 am
Spammers have knocked out the e-mail service for many of the customers of Internet service provider Tiscali, the firm has said. [read post]
14 Oct 2011, 5:58 am
Specifically it looks at how a modern hotel might utilise social media to improve the service it offers customers. [read post]
