This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.Here are the contentsPART I FUNDAMENTALS OF THE OMBUDSMANThe history and evolution of the ombudsman model — Sabine CarlOmbudsmen and public authorities: a modest proposal — Nick O’BrienThe private sector ombudsman — Christopher HodgesPART II THE EVOLUTION OF THE… [read post]