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29 Mar 2024, 7:28 pm
In 2016 the United States Government published its first National Action Plan on Responsible Business Conduct. [read post]
29 Mar 2024, 6:00 am
American Express restricts competition through its use of “non-discrimination provisions” to bar merchants from encouraging customers to use payment cards with lower transaction fees, the lawsuit said. . . . [read post]
29 Mar 2024, 5:22 am
As AI technologies and generative AI (GenAI) products advance, they promise a new frontier of efficiency, risk management, and customer service advancements for banks worldwide. [read post]
28 Mar 2024, 9:01 pm
Currently, the definition of “financial institution” encompasses several categories of financial businesses, including banks, broker-dealers, and mutual funds. [read post]
28 Mar 2024, 4:05 am
The Tennessee legislature this week gave final approval to HB 2100 (full text) which prohibits banks and insurance companies from denying or cancelling services based on a customer's religious beliefs, practices or affiliations or the customer's political opinions, speech or affiliations. [read post]
27 Mar 2024, 9:01 pm
The DOJ said that these factors may include fees, interest rates, branch locations, product variety, network effects, interoperability and customer service. [read post]
27 Mar 2024, 1:42 pm
First, the central components of the customer list were publicly available because the customers were boaters required by statute to register their vessels. [read post]
27 Mar 2024, 11:36 am
This is the thing that says to customers: “If you pay us X, you get back X-plus a lot in value. [read post]
27 Mar 2024, 6:00 am
Topics include the confidentiality of electronic communications, non-disclosure of bank and financial operations, treatment of customer data, publicity of proceedings in which foreigners might be involved in Italy, and available institutional arrangements and judicial/administrative remedies in cases of breach of data protection guarantees. [read post]
26 Mar 2024, 9:05 pm
Some might fear that online and mobile banking have made withdrawals so speedy that no such intervention could ever be timely enough – but U.S. banks don’t allow their customers to make million-dollar withdrawals through instantaneous payment services like Zelle. [read post]
25 Mar 2024, 10:00 pm
PRACTICAL GUIDANCE CUSTOMER EMAIL EDITION ON THE WEB Experience results today with practical guidance, legal research, and data-driven insights—all in one place. [read post]
25 Mar 2024, 10:00 pm
This state law comparison tool covers licensing and capital requirements, conditions to doing business in the state, AML/CFT guidelines, recordkeeping, supervision, and enforcement authority, for banking and non-banking institutions. [read post]
25 Mar 2024, 10:00 pm
Treasury Launches Website Tracking Tax Guidance under “Inflation Reduction Act” PRACTICAL GUIDANCE CUSTOMER EMAIL EDITION ON THE WEB Experience results today with practical guidance, legal research, and data-driven insights—all in one place. [read post]
25 Mar 2024, 10:00 pm
PRACTICAL GUIDANCE CUSTOMER EMAIL EDITION ON THE WEB Experience results today with practical guidance, legal research, and data-driven insights—all in one place. [read post]
25 Mar 2024, 9:05 pm
Middleware layers add support for essential functions like loan and payment management, customer relationship management, regulatory reporting, and mobile banking (see here). [read post]
25 Mar 2024, 2:07 pm
So, of the $5,200 spent over the course of the year by the customer using a rewards card, $163.80 would go to the issuing bank and $28.80 to Helcim, leaving MJ with a net of $5,007.40. [read post]
25 Mar 2024, 1:15 pm
Corner Post is a regulatory beneficiary – a merchant customer of regulated banks – claiming that the Federal Reserve has regulated the banks too lightly. [read post]
21 Mar 2024, 3:50 pm
Unlike traditional brick-and-mortar banks, online banks typically do not have physical branches, and customers conduct most of their banking activities, such as account management, transactions, and customer service inquiries, through digital platforms, websites, or mobile applications. [read post]
21 Mar 2024, 7:28 am
ONE YEAR ON: The $17B Write Down of the Credit Suisse AT1 Bonds In the twelve months prior to the UBS takeover, Credit Suisse had lost 75% of its value with $75 billion of customer deposits lost in the first quarter of 2023 and was heading towards collapse in what would have been one of the largest banking failures since the fall of Lehman Brothers in 2008. [read post]
21 Mar 2024, 6:31 am
Much of the coordination needed to achieve fast turnaround requires employees from different functions (e.g. customer service representatives, gate agents, and cleaning crew) to work together. [read post]
