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20 Jan 2011, 9:06 am
Trustee Program (USTP) announced that Capital One Bank (USA) N.A. is to refund about $2.35 million to consumers in bankruptcy, or their bankruptcy estates, for amounts received by Capital One as a result of erroneous claims it filed in bankruptcy cases for debts that previously had been discharged. [read post]
16 May 2023, 1:26 pm
In 2016, after the initial revelations about the bank’s creation of bogus customer accounts, the bank was hit with a separate and prior securities class action lawsuit that, as discussed here, settled in May 2018 for $480 million (which as of December 31, 2022, was the 34th largest securities class action lawsuit settlement). [read post]
Afterpay faces putative class action alleging it failed to warn consumers of possible overdraft fees
14 Jun 2021, 12:31 pm
” She alleges that she “had no idea small, automatic Afterpay repayments could cause $35 bank fees from [her] bank” or that “Afterpay would process transactions when [her] accounts had insufficient funds. [read post]
13 Dec 2016, 3:31 pm
This will allow class actions to serve as a check on bank’s actions. [read post]
13 Dec 2016, 3:31 pm
This will allow class actions to serve as a check on bank’s actions. [read post]
8 Jul 2017, 5:44 am
Most, if not all, banks and credit card companies offer identity theft protection – for a fee. [read post]
12 Dec 2016, 7:50 am
The Court stated that either the bank deposits are the property of the bank as well as the customer (which is why the bank can earn interest on the funds) or the bank is the custodian of the funds for the customer (which gives the bank a possessory interest in them against everyone except the customer). [read post]
12 Jul 2023, 9:01 pm
The Commission in 1972 adopted Rule 15c3-3, requiring broker-dealers that custody customers’ cash and securities to maintain a special reserve bank account that contains the net cash a broker owes to its customers. [read post]
9 Sep 2009, 7:24 pm
However, bank lawyers would be well advised to review their banks' customer agreements on this issue. [read post]
25 Apr 2016, 4:00 am
” (emphasis added) While the CFPB compares the rate at which banks closed the accounts of customers who bounced online ACH payments on payday loans (36%) with the rate at which they did so for customers who made ACH payments without problem (6%), it does not compare (or at least report on) the rate at which banks closed the accounts of customers with similar credit profiles to the rate at which they closed the accounts of customers… [read post]
18 Dec 2006, 10:07 pm
Capital Pacific Bank, said Smith, is using a system from Passmark Security that asks customers to select an image from a large roster of icons or submit their own self-selected photo. [read post]
1 Feb 2016, 11:44 am
Deutsche Bank did not. [read post]
1 Nov 2011, 10:05 am
Bank of America, for its part, promised to consider “options” for its customers. [read post]
10 May 2010, 2:28 am
According to the Atlanta Journal Constitution (here), bank employees regularly prayed before meetings and in bank lobbies with customers. [read post]
22 Aug 2009, 6:56 am
Did a customer return goods to you for a credit? [read post]
9 Aug 2015, 2:56 pm
In one example, the brokers moved funds from multiple customer accounts to their own personal bank accounts. [read post]
21 Jun 2010, 1:22 pm
The Supreme Court, taking on a case affecting the rights of credit card customers, agreed on Monday to settle banks’ duty to give advance notice before raising the interest rate they will charge when a card user defaults on a payment. [read post]
5 Oct 2022, 12:51 pm
Scammed Zelle users complained to the New York Times that Zelle did not always reimburse customers who reported stolen money. [read post]
29 Jan 2019, 6:43 am
PLS often cashes checks drawn on USAA bank accounts. [read post]
4 Mar 2018, 6:26 pm
For example, Open API will enable information about the products and services offered by a range of banks to be shared on one system, thereby aiding customer comparison and financial planning. [read post]