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9 Feb 2023, 8:07 am
I have a European friend who got fired at his large Chinese company for trying to update the customer service policy to be friendlier to buyers (they misrepresented their products and did not grant refunds), and another who was terminated after taking a stand against a fake product his company was selling as real. [read post]
22 Jan 2014, 12:34 am
Additional complications arise when a company offers discounts for a bundle of products or services. [read post]
1 Aug 2018, 5:08 am
Western buyers that want coverage against product liability and product recall risks usually should purchase their own comprehensive products liability/IP infringement insurance policy. [read post]
25 Mar 2008, 1:46 pm
I deal with this issue quite often when Western companies seek my law firm's assistance in securing a refund for bad product from a Chinese company that is not budging. [read post]
15 Jan 2019, 12:12 am
Whether used to improve products and processes or sold for a profit, data drives companies. [read post]
4 May 2022, 2:14 pm
Those same executives deny the allegations that their product is contaminated or that it caused anyone to get sick. [read post]
17 Jul 2007, 6:37 pm
National Public Radio's Marketplace did a great story today on "customer service" in China, which goes a long way towards explaining what foreign companies must do if they are to get good product from their Chinese suppliers. [read post]
8 Jan 2010, 9:21 am
("Worldwide"), the company that would later form the core of Obagi Medical Products, Inc. [read post]
19 Aug 2013, 8:45 am
Allied promoted only Car Sound products, while plaintiff Gorlick did not promote the products of Car Sound, and instead promoted the products of Car Sound’s rivals. [read post]
20 Jun 2014, 7:06 am
Besides shipping illegal jammers to U.S. buyers, the vendor falsely claimed its products had FCC approval. [read post]
8 Mar 2018, 8:17 am
The New York City Department of Consumer Affairs (DCA) has proposed new rules for used car dealers that would require dealers to provide the following disclosures to buyers: A financing disclosure that includes the “sale terms,” “financing terms,” and pricing information for add-on products and services. [read post]
2 Nov 2011, 10:18 pm
I must get some form of the following at least twice a week: "I just received a shipment of bad product from China and the Chinese company is ignoring my requests for a refund. [read post]
6 Aug 2012, 2:59 pm
eBay made it easier for buyers and sellers to find and exchange products. [read post]
24 Jun 2020, 6:12 am
Companies in China that are going out of business will often take payments from foreign buyers and then provide nothing in return (see above and see China Business Scam Week, Part 2: Bricks for Products). [read post]
27 Nov 2012, 1:48 pm
Insurance company, HomeServe USA, has a fool proof product for you. [read post]
23 Feb 2013, 1:00 pm
Agents for Direct Writers are employees of the insurance company and cannot generally write coverage outside their own company’s products. [read post]
7 Mar 2017, 5:22 am
Under a sales agency relationship the sales proceeds go from the buyer of the product or services directly to the company that makes the product or provides the services. [read post]
22 May 2013, 7:35 am
Juxtapose it with Vice Chancellor Nobel's decision last week in In re Plains Exploration & Production Co. [read post]
21 Jun 2020, 5:52 pm
According to the opinion, the buyers were assured of the company’s continued bright prospects and talks resumed because, “under the direction of the OnRamp insiders, company management secretly falsified the product pipeline by adding more than $6 million in illusory projected annual revenue. [read post]
17 Sep 2007, 1:33 am
In my last post, I asserted that "It doesn't matter to most sellers whether the potential buyer needs the product or service or whether the product or service is good or bad for the potential buyer. [read post]
