Search for: "Customer Service"
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31 Mar 2016, 4:53 pm
A key milestone of the Customer Service CAP goal, the Council will serve as a government-wide governance vehicle to improve the public’s experience with Federal services, from experiences of Americans who visit a Social Security Administration office, to those who pass through a TSA security check at the airport, check online with the IRS for an answer to a tax question, or reserve a campground at a National park. [read post]
24 Jul 2008, 2:43 pm
See "Customer Segmentation" at Service Untitled. [read post]
29 Mar 2015, 6:52 pm
The Department measured customer satisfaction with each of the federal loan servicers exclusively through independently administered customer satisfaction surveys. [read post]
20 Feb 2024, 12:44 pm
Why Loan Servicing Typically, the lender chooses to use a loan servicing company. [read post]
29 Jan 2013, 6:03 am
UBS/Citi cited to a 2001 8th Circuit case holding that a party receiving banking and investment services was not a "customer" under NASD rules (note: this 2001 case involved a party receiving purely advisory services). [read post]
12 May 2016, 4:40 am
I would think that the new policy — presumably touted to the customers — pushes customers to notice what the service is like and to think about how they've lost control. [read post]
28 Sep 2015, 6:42 am
They also discuss return policies and good customer service. [read post]
12 May 2024, 8:41 am
A group of customer service employees have now sued, asserting this very claim. [read post]
7 Jun 2023, 4:44 am
Finra arbitrators on Thursday ordered UBS Financial Services Inc. to pay $468,126 to customers who invested in a complex options strategy, following a ruling in last month by a separate panel of arbitrators that dismissed a similar case. [read post]
27 Mar 2023, 6:00 am
The Maryland Public Service Commission (PSC)has directed SFE Energy Maryland Inc., a retail energy supplier with more than 20,000 electric and gas customers in the state, to cease door-to-door solicitation of new customers in Maryland. [read post]
16 Jun 2008, 1:00 pm
The Texas Comptroller of Public Accounts recently reaffirmed the agency’s policy that taxable data processing services include situations where the customer enters the data into application software located on a third party service provider’s server. [read post]
19 Nov 2021, 6:30 am
Considering customer service options are limited due to Social Security offices remaining closed it is all more important for Social Security to develop ways to increase online usage. [read post]
22 May 2007, 1:11 pm
From Guy Kawasaki and his wonder How to Change the World comes "Airline Boarding Pass Kiosk," a great example of someone thinking like a customer and then implementing the needed changes: The ability to print boarding passes for flights is... [read post]
17 Nov 2023, 11:46 am
This requires focusing on exceptional products or services while also committing to excellent customer service. [read post]
17 Nov 2021, 5:30 am
Fastcase is pleased to announce a new support service for our customers! [read post]
28 Jun 2018, 11:59 am
In August 2017, a customer alleged that Walk made unsuitable investment recommendations to the customer and that Kestra Investment Services failed to properly supervise this activity. [read post]
23 Nov 2009, 7:29 pm
Perhaps we should consider a case study about United's lack of customer service. [read post]
23 Nov 2009, 7:29 pm
Perhaps we should consider a case study about United's lack of customer service. [read post]
11 May 2015, 2:30 am
It ostensibly would exist to protect downstream customers of a patent infringer, such as a small coffee shop offering Wi-Fi service using a device that unbeknownst to the coffee shop infringes a patent. [read post]
27 Oct 2014, 9:11 am
Customer Choice and the Power Industry of the Future. [read post]
