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27 May 2008, 8:13 am
On Saturday Joe Nocera had a nice column on the retirement of Herb Kelleher, long-time chief at Southwest Airlines. [read post]
21 May 2008, 5:08 pm
Of course, while Southwest's focus on customer satisfaction may be some part of the reason why it is doing better than many other airlines, it also may be the case that the fact that Southwest is doing better than others gives it the flexibility to focus on customer satisfaction. [read post]
5 May 2008, 11:02 pm
Don't expect Twitter to take the legal industry by storm yet, but take note of what Steve says you ought to now. ...Politicians in the current US election are levering it, news outlets like CNN & Canada's CBC are offering headlines that can be mixed into your reading stream, and companies like Southwest airlines are using it to interact with customers & take feedback. [read post]
5 May 2008, 1:53 pm
What you should know is this: Politicians in the current US election are levering it, news outlets like CNN & Canada’s CBC are offering headlines that can be mixed into your reading stream, and companies like Southwest airlines are using it to interact with customers & take feedback. [read post]
18 Apr 2008, 2:00 am
, Global Global - General Candidates for post of WIPO Director General present their platforms: (WIPO), IP is not a thing: (Dilanchian), FOSS adoption and consumer welfare: (IPcentral) Global - Trade Marks / Domain Names / Brands Manufacturers becoming brand licensing companies: (IP ThinkTank), Anti-Counterfeiting Trade Agreement moves forward: (Michael Geist) Global - Patents Office Open XML voted to become official standard, so out of Microsoft’s… [read post]
17 Apr 2008, 7:25 am
Four passengers have filed a lawsuit in Alabama against Southwest Airlines, alleging breach of contract, negligent and reckless operation of an aircraft, and unjust enrichment. [read post]
17 Apr 2008, 7:25 am
Four passengers have filed a lawsuit in Alabama against Southwest Airlines, alleging breach of contract, negligent and reckless operation of an aircraft, and unjust enrichment. [read post]
10 Apr 2008, 4:33 pm
The airline company also canceled several hundred flights last month for more inspections. [read post]
21 Mar 2008, 11:52 am
Photo: AP FAA and Southwest Airlines Accused of Falsifying Safety Reports Southwest Grounds 42 Boeing Jets Overnight Amid Inquiry Into Safety Record Boeing's New 787 May Be Vulnerable to Hacker Attack FAA Responds to Boeing Security Story Boeing Employee Fired for Discussing Computer Security Problems at Company [read post]
21 Mar 2008, 10:31 am
the excellent book about Southwest Airlines shows: Herb Kelleher […] makes it clear that his employees come first - even if it means dismissing customers. [read post]
20 Mar 2008, 9:22 am
But because of tornado warnings that oddly seemed to impact American more than other airlines, including Southwest (LUV), whose hub is also in Dallas, I was automatically bounced to a flight a full 24 hours later that was set to depart at 4:05 on Wednesday. [read post]
12 Mar 2008, 12:43 pm
Photo: AP FAA and Southwest Airlines Accused of Falsifying Safety Reports Boeing's New 787 May Be Vulnerable to Hacker Attack FAA Responds to Boeing Security Story Boeing Employee Fired for Discussing Computer Security Problems at Company [read post]
11 Mar 2008, 4:33 pm
" Photo: Southwest Airlines See also: Boeing's New 787 May Be Vulnerable to Hacker Attack FAA Responds to Boeing Security Story Boeing Employee Fired for Discussing Computer Security Problems at Company [read post]
28 Feb 2008, 11:40 pm
Meanwhile, The Laconic Law Blog and Overlawyered both bring us the story of two young women who claim that Southwest Airlines discriminated against them because they were too beautiful. [read post]
14 Feb 2008, 10:00 pm
While Continental Airlines continues its speculative merger dance with United Airlines, Southwest Airlines continues to be the most profitable company in the U.S. airline industry. [read post]
17 Jan 2008, 12:11 am
A U.S. district judge ordered the city of Eagle Pass, about 100 miles southwest of San Antonio, to "surrender" 233 acres of city-owned land. [read post]
14 Dec 2007, 12:08 am
One of the few age limitations* that has been enshrined in legislation bites the dust, as Congress unanimously passes legislation allowing pilots flying for commercial airlines to fly until age 65, rather than the current 60. [read post]
12 Nov 2007, 12:29 am
Some big companies were there (Yahoo, Microsoft, Southwest Airlines), as well as a lot of small niche companies and start ups.Absent were representatives of main stream media - the big TV and radio networks, and especially print media. [read post]
10 Nov 2007, 5:26 am
Companies giving greater scrutiny to employee absences include Wal-Mart, Delphi, Dell, Georgia-Pacific, and Southwest Airlines. [read post]
5 Nov 2007, 6:14 am
Southwest Sec., Inc., 2003-SOX-8 at 1 (Feb. 2, 2004); Moldauer v. [read post]
