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10 Oct 2018, 12:40 pm by Kevin LaCroix
  Whether it is British Petroleum struggling to handle the aftermath of an oil refinery explosion killing 15 Alaskan workers; Wells Fargo adjusting its operations after a massive company fraud committed by 5,300 employees against over two million customer accounts; or any company experiencing a threat to its customers, the same lesson always rings true. [read post]
9 Oct 2018, 10:00 am by Alexandra Keenan
Although Tesco Bank was said to be highly cooperative with the FCA during the investigation and implemented a “comprehensive redress programme”, the amount and imposition of the fine “reflects the fact that the FCA has no tolerance for banks that fail to protect customers from foreseeable risks”, according to Mark Steward, Executive Director of Enforcement and Market Oversight at the FCA. [read post]
9 Oct 2018, 10:00 am by Alexandra Keenan
  Lloyds bank has committed repeated breaches of the Payment Protection Insurance Market Investigation Order 2011 (the “Order“) by failing to inform customers that they have a policy, how much it costs and that they have the right to cancel or change providers. [read post]
9 Oct 2018, 7:58 am by Kevin Kaufman
Imagine a retailer decided to assess a surcharge on its customer’s receipt. [read post]
9 Oct 2018, 6:10 am by Juliana B. Carter
First, the Statement suggests that banks can jointly conduct internal control functions, including the drafting and updating of BSA/AML policies and procedures, developing risk-based customer identification and account monitoring processes, and tailoring monitoring systems and related reports regarding the risks. [read post]
5 Oct 2018, 8:00 am by Mike Habib, EA
The IRS can levy your customers, accounts receivable, bank accounts and other sources. [read post]
4 Oct 2018, 9:30 pm by Bobby Chen
“The fine the FCA imposed on Tesco Bank today reflects the fact that the FCA has no tolerance for banks that fail to protect customers from foreseeable risks,” Executive Director of Enforcement and Market Oversight Mark Steward said. [read post]
4 Oct 2018, 8:05 pm
That alignment itself was underscored by the recent announcement of the American version of the Asia Infrastructure and Investment Bank, when on 4 October 2018 "the U.S. [read post]
4 Oct 2018, 5:20 pm by Kevin LaCroix
In other words, PISPs operate so that merchants can communicate directly with the bank, side-stepping the middleman and delivering a seamless and secure customer experience. [read post]
4 Oct 2018, 8:33 am by David B. West
Case law states that banks do not have a formal fiduciary relationship with their customers. [read post]
2 Oct 2018, 11:58 am by Kevin LaCroix
., after its recent announcement of a data breach involving customer data. [read post]
2 Oct 2018, 5:05 am by Desiree Reddy (ZA)
The Corporation is mandated to establish, maintain and administer a Deposit Insurance Fund to protect bank customer deposits in the event of a bank failure. [read post]
2 Oct 2018, 4:00 am by Michael Erdle
Customers must exhaust the bank’s internal complaint process before going to OBSI or ADRBO. [read post]
1 Oct 2018, 6:44 pm by Kevin LaCroix
The trial court also held that because the amount represented the customers’ profits, the policy’s personal profit exclusion did not apply. [read post]
1 Oct 2018, 12:13 pm by Renae Lloyd
As we told you in July 2017, Dutton was fined $200,000 for allegations of “dishonest or unethical practices in the securities business,” by the Pennsylvania Department of Banking and Securities. [read post]
1 Oct 2018, 8:30 am by Peter D. Hardy
” This process involves gathering identifying information and procedures for verifying the customer’s identity. [read post]