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18 May 2019, 7:28 am by Rob Robinson
Read the complete article at If Your Net Promoter Score (NPS) is Flatling, Double-Down with Data The Evolution of Customer Experience Leads Back to the Employee An extract from an article by Rachel Lane as published on CMS Wire Over the last 10 years we have seen customer experience (CX) programs mature from small impromptu customer feedback initiatives into scalable, omnichannel, multi-lingual engagement programs that are the life force of change and improvement. [read post]
17 May 2019, 10:51 am by skelly
[iT Wire] Investment in the insurtech sector reached record highs in Q1 2019, yet there is lack of obvious value in many of the newest insurtech offerings, according to a recent report. [read post]
17 May 2019, 2:58 am by Walter Olson
[Daniel Fisher, Legal NewsLine] “Police say Rodriguez was looking at her phone while walking across tracks” [AP/KOIN; Oregon woman suing rail companies over injury] Liability reform in Florida, so often stymied in the past, may have clearer road ahead with arrival of new state high court majority [John Haughey, Florida Watchdog] Not just mesh, either: “Top 5 Eyebrow-Raising Provisions in Mesh Attorneys’ Retainer Agreements” [Elizabeth Chamblee Burch] What is a… [read post]
16 May 2019, 9:01 pm by Jim Sedor
National/Federal At the N.R.A., a Cash Machine SputteringMSN – Danny Hakim (New York Times) | Published: 5/14/2019 A review of tax records by The New York Times shows that, to steady its finances, the National Rifle Association (NRA) increasingly relied on cash infusions and other transactions involving its affiliated foundation, at least $206 million worth since 2010. [read post]
16 May 2019, 1:05 pm by Heather Cobun
Merrill, 53, pleaded guilty to conspiracy and wire fraud in connection with a company that invited investors to purchase consumer debt portfolios and falsely told them they would ... [read post]
16 May 2019, 12:32 pm by Jeralyn
Felicity Huffman pleaded guilty in federal court in Boston Monday to one count of conspiracy to commit wire fraud/honest services fraud. [read post]
16 May 2019, 6:00 am by Troy Ungerman (Toronto)
The post Health Canada changes cannabis licensing process appeared first on Deal Law Wire. [read post]
16 May 2019, 5:38 am by Green, Schafle & Gibbs
In order to conceal the purpose of the withdrawal, Donnelly submitted a wire transfer form to the firm that inaccurately described the reason for the wire as for a car purchase. [read post]
15 May 2019, 5:18 pm by Sabrina I. Pacifici
The AP collection includes 375 volumes of wire copy, totaling more than 387,000 images. [read post]
15 May 2019, 6:35 am
"From "'Heartbeat' Bills Get the Science of Fetal Heartbeats All Wrong" (Wired).Quite aside from the meaning of "heartbeat," there's the meaning of "viability"? [read post]
14 May 2019, 4:20 pm by Sabrina I. Pacifici
Wired – “…The Soviets ended up evacuating 300,000 people from nearly 2,000 square miles around the plant. [read post]
” The Federal Wire-tap Act further prohibits, “the intentional interception of the contents of any wire, oral, or electronic communication without the prior consent of at least one of the parties,” and most states have similar laws requiring consent prior to recording private conversations. [read post]
14 May 2019, 6:30 am by Stephen Griffin
  At the same time, I think there is an important respect in which Sandy’s argument is that the hard-wired Constitution is to blame for our current dysfunction is underestimated. [read post]
13 May 2019, 7:22 pm by Green and Associates
Mathieu and physical therapist Hatem Behiry were each convicted of one count each of conspiracy to commit health care fraud, mail fraud, and wire fraud; and conspiracy to make false statements relating to a health care program; as well as the substantive offenses of health care fraud, mail fraud, and wire fraud. [read post]
13 May 2019, 1:51 pm by Ernesto Falcon
To compete, they all need to have the same access that Comcast and AT&T have to the poles and underground conduit to connect the wires that give you broadband. [read post]
13 May 2019, 9:24 am by Chris Castle
If Pledge violated state consumer protection laws, federal bank or wire transfer rules, mail fraud rules or other criminal statutes, this could be a 51 jurisdiction issue in the U.S. regardless of the choice of law provisions in a click through agreement. [read post]
12 May 2019, 10:10 am by Jack Pringle
§ 2701(a)(1).The SCA defines "electronic storage" as:(A) any temporary, intermediate storage of a wire or electronic communication incidental to the electronic transmission thereof; and(B) any storage of such communication by an electronic communication service for purposes of backup protection of such communication[.]18 U.S.C. [read post]