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31 Mar 2023, 7:40 am
On 31 March 2023, the European Banking Authority (EBA) published the following documents intended to challenge unwarranted de-risking and safeguard access to financial services to vulnerable customers: Final Report – Amending Guidelines EBA/2021/02 on customer due diligence and the factors credit and financial institutions should consider when assessing the money laundering and terrorist financing risk associated with individual business relationships and occasional… [read post]
15 Dec 2011, 4:06 pm
Loan customers should continue to make their payments as usual. [read post]
26 Aug 2010, 8:01 pm
“A number of the world’s biggest banks have launched international roadshows promoting the use of the renminbi to corporate customers instead of the dollar for trade deals with China. [read post]
7 Nov 2007, 8:40 pm
The publication contains a break up between "face to face" (eg branch) and "non face-to-face" customer contact (eg telephone banking) by ADI's but it does not regard internet banking as a separate reportable service channel. [read post]
13 Nov 2009, 4:34 am
...reward their worst customers: The Federal Reserve today announced new rules that will ban banks from charging overdraft fees on... [read post]
11 Oct 2010, 6:55 am
Phil Hodgen thinks customers of another Swiss bank might want to lawyer up. [read post]
15 Mar 2022, 5:33 pm
Other banks have not been as aggressive in using the right of setoff with their customers. [read post]
15 Jul 2019, 3:59 am
In general, it is illegal to elicit bank account information by: impersonating a bank customer during pretext phone calls; bribing a bank insider; hacking a bank’s computers. [read post]
18 Jun 2011, 7:36 pm
The customers and depositors of the bank will be protected under the FDIC policies. “McIntosh State had $339.9 million in assets and $324.4 million in deposits as of March 31, according to the FDIC. [read post]
8 Aug 2023, 1:00 pm
[1] Mary Meisenzahl, Starbucks Customers Have More Than $1 Billion Sitting on Gift Cards, Bus. [read post]
6 Aug 2007, 1:51 am
“Banks should be legally required to compensate customers for millions of pounds being lost from online fraud, a House of Lords committee will tell the government this week. [read post]
21 May 2007, 8:41 am
“This morning, Tom Brennan, a recently qualified barrister, will be back in court, fighting the latest round in the increasingly high-profile legal battle between banks and their customers over overdraft charges. [read post]
1 Jul 2013, 7:56 pm
According to the affidavits the Bank of America employees stated “We were told to lie to customers,” said Simone Gordon, who worked in the bank’s loss mitigation department until about February 2012. [read post]
3 Sep 2010, 2:00 am
Jeffrey Gonsiewski, 56, Wood Dale, Illinois, a former suburban bank vice president pleaded guilty to federal fraud charges, admitting that he changed the terms of at least 100 loans for at least 50 customers and caused the bank to lose at least $5.5 million. [read post]
3 Aug 2011, 12:39 pm
According to the indictment, Adade provided Digby with the Social Security Numbers of TD Bank customers. [read post]
11 May 2021, 7:57 am
The bank also voluntarily paid approximately $1,628,000 in restitution to the 16,902 customers who were charged the undisclosed collection fees. [read post]
4 Jan 2010, 9:15 am
Moynihan, said Monday that said the recession was fading and that the bank had finished making its biggest acquisitions, allowing him to focus on rebuilding relationships with customers. [read post]
20 Jun 2010, 2:16 pm
If customers don't opt in, or if banks don't allow consumers to overdraft at all (which, as noted in an earlier post, is how Bank of American responded to the new rules), banks will want to make the money in some other way. [read post]
3 Dec 2014, 5:00 am
Patent and Trademark Office to protect technologies for customer loyalty rewards programs, including one innovative system for encouraging account holders to achieve long-term goals... [read post]
1 Jul 2013, 7:56 pm
According to the affidavits the Bank of America employees stated “We were told to lie to customers,” said Simone Gordon, who worked in the bank’s loss mitigation department until about February 2012. [read post]
