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5 May 2016, 7:45 am by Laura Donohue
  When a company works for a customer for a specific purpose, the arrow goes the right way. [read post]
20 Sep 2011, 7:47 pm by Kevin Funnell
“We don’t want to gut the bank, and upset our customer base by laying off people” (See “franchise value”, above}  Take a look at the quarterly financials of troubled banks on the FDIC website. [read post]
4 Nov 2017, 12:11 pm by Larry
Overtime, the apps available for my bank, my pharmacy, my airline of choice, and others either disappears or were left orphaned with no new features and no support. [read post]
21 Sep 2020, 5:38 pm by Jon Callas
Many people are under-banked and in hard times such as these, many people use cash as a way to help them manage their budgets and spending. [read post]
The PSR will direct Pay.UK to put the new reimbursement requirement into Faster Payments rules using its powers under section 55 of the Financial Services (Banking Reform) Act 2013. [read post]
Among other things, the FCA is seeing more examples of firms seeking to use Open Banking (OB) as a means of assessing customers’ ability to afford a loan. [read post]
26 Jun 2022, 9:05 pm by Joel Seligman
Paradoxically, S. 4356 attempts to limit the ability of appropriate federal banking agencies to request a depository institution to terminate a specific customer account or group of customer accounts based on reputation risk. [read post]
8 Jan 2012, 7:53 pm by Kevin Funnell
In the recent issue of the ABA Bank Compliance magazine, Key Bank's Carl Pry asks, "Are Overdraft Fees an Endangered Species? [read post]
19 May 2010, 8:37 pm by Aaron J. Slavin, Esq.
Less than ten (10) minutes later, the suspicious (and wise) Bank of America customer removed the "skimming device" and more than likely prevented numerous weekend, drive-thru ATM bankers from becoming victimized by this scam According to the Pasco County Sheriff's Office, the two (2) suspects returned to the ATM machine at 9:45 a.m. and removed the camera, which the customer didn't notice. [read post]
30 Jun 2018, 9:10 am by Gene Quinn
Such technology is critical to USAA, which serves members of the U.S. military and their families, because unlike traditional banks USAA reaches its customers remotely, not in brick-and-mortar bank facilities. [read post]
23 Mar 2017, 7:08 am by Brian LaBovick
  Problems with banks can include mortgage foreclosures and situations where the bank has withdrawn money from a customer’s account without the customer’s signature on a check. [read post]
21 Jan 2009, 7:22 pm
The TJX breach cost banks from $60 to $32,146 in card reissuance expenses. [read post]
1 Jul 2019, 4:00 am by Tracy Coenen
Except in the rare case in which there might be collusion between a bank employee and a party under investigation, bank documents are very reliable. [read post]
21 Apr 2014, 7:05 am by Jonathan Bailey
Aereo is a TV streaming service that uses a series of tiny antennas, one per customer, to capture/record over-the-air broadcast television and then stream it to customers over the Web. [read post]
14 Jul 2014, 8:00 am by Liz Kramer
  In that case, a putative class of customers sued a bank over overdraft fees, and the bank moved to compel arbitration. [read post]
11 Apr 2018, 6:00 am by Sean Williamson
As an example, earlier this year, Toronto-Dominion Bank made headlines for its acquisition of “Layer 6 AI”, a start-up company which uses artificial intelligence to analyze various forms of data and anticipate an individual customer’s needs. [read post]
20 Nov 2012, 5:15 pm by Dan Harris
If possible, use a major international bank. [read post]
24 Oct 2018, 9:30 pm by Patricia Liverpool
But the cashless movement also may come at a cost to customers—even those with bank accounts. [read post]