Search for: "Responding to Negative Online Reviews"
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30 Dec 2015, 11:24 am
For example, a significant amount of authority exists on the question of whether a lawyer can publicly respond to negative client reviews posted on consumer websites. [read post]
21 May 2019, 12:09 pm
Earlier this month, a Florida daycare responded to a negative online review left by parents of a child that until recently attended the daycare by serving the parents who left the review with a defamation lawsuit. [read post]
10 Dec 2015, 5:18 am
What about a negative review? [read post]
11 Aug 2010, 2:00 am
Respond to a Punch (or Not) Contact the source of the negative publicity. [read post]
7 Jun 2016, 1:46 pm
My negative review disappears from the Internet. [read post]
It's Better to Remain Silent and be Thought a [Bad Lawyer] Than To Speak Online and Remove All Doubt
1 Aug 2023, 9:12 am
” In most cases, the Committee’s recommendation as to whether to respond to negative posts on social media or professional review sites is “don’t”:Synopsis: A lawyer may not reveal information relating to the representation of a client in response to online criticism of the lawyer without the affected current, prospective or former client’s informed consent. [read post]
16 Jul 2014, 6:33 am
For more on responding to online reviews, see my Simple Steps column. [read post]
3 Nov 2015, 12:40 pm
(There’s a great resource called Doctored Reviews with more information on these contracts, and advice for doctors on how to respond to negative reviews ethically.) [read post]
12 May 2013, 5:54 pm
For example, business competitors can try to capture larger market shares by making themselves look better, and personal vendettas can play themselves out through negative reviews anywhere a person's name or their place of work is found online. [read post]
20 Aug 2020, 6:46 am
What happens if it turns out someone doesn’t like you, and posts a negative review online? [read post]
21 Nov 2011, 11:51 am
Some businesses manage their online reputation by quickly responding to negative posts. [read post]
1 Jul 2014, 9:15 pm
” When a couple nonetheless left a negative review, it billed them $3,500 and reported them for nonpayment to credit raters. [read post]
20 Feb 2021, 7:22 am
This is another entry in my decade-long coverage of doctors suing patients for online reviews. [read post]
10 Sep 2012, 7:40 am
” Don’t respond online: It’s possible that any additional comments on the review site will just strengthen the link in the eyes of search engines, says Campbell. [read post]
12 Mar 2016, 2:18 pm
It’s often better to have a few negative reviews than an alert against the company for its review practices. [read post]
11 Nov 2022, 1:14 pm
Action PlanBranding - use a tagline on business cards, brochures, and websites.Listing - list in legal directories and social media; update at least annually.Monitoring - conduct weekly searches for inaccurate and negative information (e.g., Google, Bing, and social media).Planning - create a personal development plan to improve knowledge, skills, and abilities.Publishing - publish articles on blogs, periodicals, social media, and websites.Reviews - encourage reviews,… [read post]
24 Apr 2017, 9:11 am
Still, the court says everyone reading Yelp reviews knows the context: Online reviews communicate a person’s experience with and opinion of a business…The presence of Glover’s objectionable statements in an online review platform signals to readers that he was communicating his negative opinion about Spencer. [read post]
16 Apr 2013, 11:43 am
They get tons of negative reviews. [read post]
6 Feb 2012, 9:11 am
While some businesses are concerned that responding to a negative review raises a client-confidentiality issue, that is true only if a business wants to argue the substance of the review. [read post]
16 May 2013, 1:40 pm
The attorney (Skinner) received negative comments from a client on consumer review websites. [read post]
