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This week, the following consumer protection actions made headlines: Teavana Settles with Consumer Product Safety Commission Teavana, a Starbucks-owned tea retailer, settled allegations with the Consumer Product Safety Commission (“Commission”) that Starbucks failed to report complaints of exploded tea tumblers. [read post]
2 Sep 2011, 8:30 am by Stephen Fairley
Earlier this week, Consumer Reports issued a caution to consumers based on an analysis by the Consumer Reports Money Adviser of the three most popular products – LegalZoom, Rocket Lawyer and Quicken WillMaker Plus – for creating wills. [read post]
6 Mar 2023, 10:33 am by Holly
Requiring consumers to opt-in before processing sensitive data Consumers must consent before a controller can process their sensitive personal information. [read post]
26 Mar 2012, 3:11 am by Brian Wolfman
The Consumer Financial Protection Bureau (CFPB) has released its first annual report on complaints and enforcement under the Fair Debt Collection Practices Act (FDCPA). [read post]
15 Dec 2009, 8:47 am by Richard Alderman
Between 2000 and 2007 the number of CPA decisions reported in federal district and state appellate courts increased by 119%. [read post]
1 Aug 2010, 12:22 pm
This new consumer agency oversees and affords Sacramento consumers more consumer protections. [read post]
20 Jun 2007, 7:54 pm
The Productivity Commission expects to release its draft report on consumer policy by late July/early August 2007. [read post]
22 Aug 2009, 4:05 pm
  The incident may shed some light on why so few papers have consumer protection columns, and on the wisdom of the Consumer Reports policy of not accepting advertising. [read post]
16 Jul 2020, 7:29 am by Jeremy C. Sairsingh
The data come from the FTC’s Consumer Sentinel Network, which aggregates consumer complaints received directly from consumers, as well as data contributions received from others (including state attorneys general, the CFPB, and other government agencies, watchdog groups, and private companies). [read post]
13 Jul 2012, 9:23 pm
The annual complaint index report is posted and searchable on the Missouri department of insurance website. [read post]
Firms need to make sure they are learning and improving continuously and must be able to evidence this in their annual board report. [read post]
11 Mar 2013, 2:14 pm by Mike Nonaka
  The report states that three practices from the FTC privacy report, Protecting Consumer Privacy in an Era of Rapid Change, apply to mobile payment companies:  (1) privacy by design, (2) simplified privacy choices for businesses and consumers, and (3) greater transparency. [read post]
11 Dec 2014, 10:41 pm by Jon Gelman
Today's post is shared from aljazzera.america.com/Nearly 20 percent of U.S. consumers with credit records — 42.9 million people — have unpaid medical debts, according to a report published Thursday by the Consumer Financial Protection Bureau (CFPB).The findings suggest that many Americans are being trapped by debt because they are confused by the notices they get from hospitals and insurance companies about the cost of… [read post]
1 Feb 2012, 12:01 pm by Jeff Sovern
Earlier this week the Bureau released its first semi-annual report on its activities. [read post]
11 Sep 2012, 7:47 am by Reid F. Herlihy
  The presenters also briefly discussed the process that it hopes consumers will use, in light of the typically high volume of credit bureau and credit reporting agency complaints. [read post]
11 Sep 2012, 1:23 pm by Reid F. Herlihy
  The presenters also briefly discussed the process that it hopes consumers will use, in light of the typically high volume of credit bureau and credit reporting agency complaints. [read post]
13 Oct 2022, 7:45 am by Tom Smith
Prices consumers pay for a wide variety of goods and services rose more than expected in September as inflation pressures continued to weigh on the U.S. economy.The consumer price index increased 0.4% for the month, more than the 0.3% Dow Jones estimate, according to the Bureau of Labor Statistics. [read post]
14 Aug 2019, 6:56 am by Jeffrey Karek
Court of Appeals for the Ninth Circuit held that where a company sent dispute letters to a credit reporting agency on behalf of a consumer, but the consumer did not identify the items to be disputed, review the letters, or otherwise play any… Jeffrey Karek [read post]