Search for: "Customer Service"
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22 Jun 2015, 7:04 am
Elite is a suite of “enterprise business management” products for law firms and other professional services firms […] The post Thomson Reuters Elite Sets Sights on Cloud and Customer Service appeared first on Robert Ambrogi's LawSites. [read post]
24 Aug 2022, 3:09 pm
The CFPB described the RFI as an “initiative to improve customer service at big banks. [read post]
4 Nov 2019, 2:00 am
Friedman argues that external customer service will suffer if internal customer service isn’t prioritized first. [read post]
11 Oct 2013, 8:45 am
ABSTRACT: I analyze a search equilibrium of a large market where customer relationship arises endogenously together with service priority and sales. [read post]
6 Jul 2011, 6:17 am
An issue in many software licenses and SaaS service agreements relates to who owns or has rights to use customer feedback related to the software or SaaS offering. [read post]
22 Sep 2017, 7:58 am
Some customers look to negotiate “custom” SLAs that more fully reflect the adverse impact of significant service issues on the customer’s business. [read post]
22 Sep 2017, 7:58 am
Some customers look to negotiate “custom” SLAs that more fully reflect the adverse impact of significant service issues on the customer’s business. [read post]
20 May 2010, 4:00 am
The idea of customer service levels is not just “tit-for-tat”. [read post]
30 Nov 2016, 11:24 am
Customer service reps have filed a class action lawsuit for unpaid overtime in federal court in Chicago. [read post]
9 Sep 2010, 12:39 pm
That’s customer service. [read post]
4 May 2023, 10:28 am
Evisort Customer Support Team recognized for educating and empowering customers to achieve more with AI for contracts. [read post]
27 May 2020, 7:48 am
The post Ryan Botner, Former MML Investors Services Broker, Barred For Allegations Of Forging Customer Signature appeared first on Securities Arbitration Lawyers Blog. [read post]
6 Dec 2015, 4:59 pm
Hearing: Improving Customer Service for the Copyright Community: Ensuring the Copyright Office and the Library of Congress are able to meet the demands of the digital age. [read post]
2 Dec 2021, 6:59 am
Continue Reading › The post MML Investors Services Broker Daniel Lauletta Named in $1M Customer Dispute appeared first on Investor Lawyers Blog. [read post]
31 Mar 2023, 7:40 am
On 31 March 2023, the European Banking Authority (EBA) published the following documents intended to challenge unwarranted de-risking and safeguard access to financial services to vulnerable customers: Final Report – Amending Guidelines EBA/2021/02 on customer due diligence and the factors credit and financial institutions should consider when assessing the money laundering and terrorist financing risk associated with individual business relationships and occasional… [read post]
16 Oct 2008, 6:29 pm
Two California subscribers of DirecTV have filed suit in state court, alleging that the company hides fees and charges them without customer approval when subscribers terminate or change service. [read post]
30 Sep 2010, 11:19 am
.'s motion to decertify a class of "customer service representatives. [read post]
21 Jun 2011, 6:49 am
Are their customer service agents trained to provide the kind of support that Customer 2.0 needs? [read post]
19 Apr 2023, 7:44 am
The post ‘AI Revolution’ Will Be Disappointing: Picture More Realistic But Still Unhelpful Customer Service appeared first on Above the Law. [read post]
30 Mar 2008, 5:20 am
Via a tip from our vigilant friend Moe Levine, see in the Financial Times Alan Mitchell's review of the book The Best Service Is No Service, subtitled "How to liberate your customers from customer service, keep them happy, and control costs", by Bill Price and David Jaffe. [read post]
