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11 Mar 2025, 11:01 am by Gyi Tsakalakis
AI-driven consumer touchpoints become invisible in traditional reporting structures without quantitative tracking mechanisms. [read post]
11 Mar 2025, 11:01 am by Gyi Tsakalakis
AI-driven consumer touchpoints become invisible in traditional reporting structures without quantitative tracking mechanisms. [read post]
20 Nov 2014, 5:13 pm by Sabrina I. Pacifici
 The investigation’s findings, contained in a 396-page bipartisan report, add important new details to the public debate about the breakdown of the traditional barrier between commercial activities and banking. [read post]
8 Mar 2010, 1:09 pm by Jessica Van Buren
Top Ten Consumer Complaints, a compilation of the most-reported practices. [read post]
3 Dec 2012, 6:39 am by Barbara S. Mishkin
”  The report describes various recommendations made by the Ombudsman to improve consumer understanding of the complaint process, including adding information to the letter a consumer receives at the close of a complaint  investigation and providing consumers without computer access additional notifications by mail and a longer period to dispute a company’s response. [read post]
23 May 2014, 8:19 am by Don Maurice
The Consumer Financial Protection Bureau’s May 22 Supervisory Highlights report offers a rare glimpse into the CFPB’s thoughts on its first two years of supervision of nonbank entities, particularly debt buyers and debt collectors. [read post]
4 Sep 2018, 4:20 pm by Robert A. James
Step two is the mandate of new B&P Code Section 7170 that the CSLB provide annual reports beginning July 1, 2019 of consumer complaints relating to solar contractors, and the types, locations and disposition of those complaints. [read post]
7 Aug 2007, 8:29 am
Our friend Robert Duff of the Indiana Consumer Law Blog has an interesting post about a recent U.S. [read post]
16 Apr 2012, 7:07 am
Under the Under the Fair Credit Reporting Act, the FTC continues to have rulemaking authority for its “Identity Theft Red Flag Rules” (16 CFR 681) and its rules governing “Disposal of Consumer Report Information and Records” (16 CFR 682). [read post]
31 Jul 2017, 1:05 am by David de Roos
The Evaluation Report describes the most important findings from two consumer surveys the AFM conducted in the past year. [read post]
11 Apr 2018, 2:06 pm by Barbara S. Mishkin
  The subjects of the CFPB’s first eleven RFIs and their comment deadlines are as follows: Processes surrounding civil investigative demands and investigational hearings-April 26, 2018 Administrative adjudication processes-May 7, 2018 Enforcement processes-May 14, 2018 Supervision program-May 21, 2018 External engagement-May 29, 2018 Public reporting of consumer complaint information-June 4, 2018 Rulemaking processes-June 7, 2018 Adopted regulations-June 19, 2018… [read post]
15 May 2024, 1:59 am by EitanBA
The FCRA creates a private right of action, allowing consumers to sue and recover against credit reporting agencies that fail to conduct a reasonable investigation of the consumer ’s disputes. [read post]
8 Sep 2014, 1:50 pm by Barbara S. Mishkin
Ikard, President and Chief Executive Offier, FirstBank Holding Company, on behalf of the American Bankers Association Chi Chi Wu, Staff Attorney, National Consumer Law Center Given that the CFPB has made credit reporting a priority, we find it surprising that the witness list does not include a CFPB representative. [read post]
31 Jan 2020, 2:42 pm by zbrown
In their second segment, they discuss their key takeaways from the annual Consumer Electronics Show and share what technologies they are most excited about. [read post]
1 Feb 2014, 6:31 am by Walter Olson
A few weeks ago a furor broke out after it was reported that a company called KlearGear had billed customers $3,500 for giving it a negative review, pursuant to $3,500 pursuant to a non-disparagement clause prohibiting “any action that negatively impacts KlearGear.com [or] its reputation. [read post]
25 Sep 2018, 6:33 am by Stacey L. Valerio
  Requires the Maryland Financial Consumer Protection Commission to conduct various studies and include recommendations in its 2018 report to the Governor. [read post]
18 Feb 2011, 7:00 am by Kim Wood
Right now, consumers pay for credit scores from the three credit-reporting agencies. [read post]
10 May 2020, 7:10 pm by Sabrina I. Pacifici
This report, based on Morning Consult Economic Intelligence data, tracks state-by-state consumer sentiment since the beginning of the year, and will be updated twice a month to reflect the latest data…” [read post]
29 Aug 2018, 12:01 pm by Alan S. Kaplinsky and Mark J. Levin
”  At the same time, the Consumer Federation of America, one of the signatories to the SEC letter, issued a report arguing that mandatory shareholder arbitration is against the law and the public interest. [read post]