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2 Dec 2016, 10:24 am by Philip R. Stein
The CFPB is warning companies to make sure that their incentives operate to reward quality customer service, not fraud and abuse. [read post]
2 Dec 2016, 10:24 am by Philip R. Stein
The CFPB is warning companies to make sure that their incentives operate to reward quality customer service, not fraud and abuse. [read post]
2 Dec 2016, 9:04 am by Lisa Daniels
(These accounts allow foreign institutions to provide their customers with access to the U.S. banking system). [read post]
1 Dec 2016, 12:47 pm by Sharon L. Lippett
  While stating in the recently published “Conflict of Interest FAQs” (the “FAQs”) that the ongoing receipt of a fixed percentage of the value of a customer’s assets under management, where such values are determined by readily available independent sources, typically does not require compliance with a prohibited transaction exemption, the DOL cautions that such compensation may still raise conflict of interest concerns and require that the adviser comply… [read post]
1 Dec 2016, 12:47 pm by Sharon L. Lippett
  While stating in the recently published “Conflict of Interest FAQs” (the “FAQs”) that the ongoing receipt of a fixed percentage of the value of a customer’s assets under management, where such values are determined by readily available independent sources, typically does not require compliance with a prohibited transaction exemption, the DOL cautions that such compensation may still raise conflict of interest concerns and require that the adviser comply… [read post]
30 Nov 2016, 12:49 pm by Beth Graham
Utah), several dozen bank customers accused the company of breach of contract, fraud, and numerous other causes of action after bank employees allegedly opened thousands of unauthorized accounts on behalf of unwitting customers. [read post]
30 Nov 2016, 11:24 am
However, if the employees were required to strictly follow instructions given by others, whether they be the customers themselves or higher-ups in Bank of America, they likely were not exempt from overtime pay requirements. [read post]
29 Nov 2016, 2:43 pm by Sam Turco
Wells Fargo is asking courts to dismiss lawsuits brought by customers for damages caused by fake accounts created by bank employees because of arbitration clauses signed by those customers when they opened bank accounts. [read post]
29 Nov 2016, 6:28 am by Adam Weinstein
” According to Fortune, firms such as UBS, Bank of America, Merrill Lynch, Morgan Stanley, Wells Fargo, and JP Morgan are recommending that their high net worth investors take out loans against their brokerage accounts at an alarming rate. [read post]
29 Nov 2016, 3:30 am by Eric B. Meyer
Therefore, one could reasonably question whether she would treat all of her bank customers equally and fairly. [read post]
28 Nov 2016, 9:30 pm by Jayme Wiebold
It also declares that dealing in metals occasionally does not enhance banks’ ability to serve customersbanking needs, nor does it help banks avoid economic loss or waste. [read post]
28 Nov 2016, 11:12 am by Robert E. Braun
While banking and health regulators hold sway over their specific industries, the FTC has used its authority, granted under Section 5 of the Federal Trade Commission Act to address unfair or deceptive acts or practices, the FTC has pursued companies that it believes have misleading privacy statements, or fail to secure personal customer information, and brought actions and entered into settlements with a variety of companies, including hotels, data service providers, retailers and… [read post]
28 Nov 2016, 11:12 am by Robert E. Braun
While banking and health regulators hold sway over their specific industries, the FTC has used its authority, granted under Section 5 of the Federal Trade Commission Act to address unfair or deceptive acts or practices, the FTC has pursued companies that it believes have misleading privacy statements, or fail to secure personal customer information, and brought actions and entered into settlements with a variety of companies, including hotels, data service providers, retailers and… [read post]
28 Nov 2016, 6:02 am by Guest Contributor
Also don’t forget about any documentation provided to credit institutions or banks. [read post]
27 Nov 2016, 4:06 pm by INFORRM
A woman who claimed she had been accused of stealing money dropped by another customer in a filling station, has claimed damages for defamation and negligence totalling €88,000. [read post]
26 Nov 2016, 6:50 pm by Nate Nead
Hiring an investment bank or internal deal makers can help save heartburn in the interim. [read post]
23 Nov 2016, 7:00 am by Denise Gan
Using financial technology gives banks the ability to improve their online services, decrease costs, and reach new customer bases. [read post]